Legal
Welcome to FSD Home Services.
These Terms of Service ("Terms") govern your access to and use of the FSD Home Services website, platform, and related services ("Platform"). By accessing or using the Platform, you agree to be bound by these Terms.
If you do not agree with these Terms, you should not use the Platform.
FSD Home Services is a local services marketplace operating in Faisalabad, Pakistan.
The Platform connects customers with independently operating workers such as plumbers, electricians, carpenters, AC technicians, painters, masons, and other service providers.
FSD Home Services is a technology platform only.
The Platform does not itself provide plumbing, electrical, construction, repair, maintenance, installation, or any other physical services.
FSD Home Services acts solely as an intermediary that introduces customers and independent workers.
The Platform:
Any agreement regarding work, pricing, scheduling, materials, or payment is entered directly between the customer and the worker.
Every worker using the Platform operates as an independent contractor.
Nothing within these Terms creates an employment relationship, partnership, agency, franchise, or joint venture between FSD Home Services and any worker.
Workers remain solely responsible for:
Users must:
FSD Home Services may refuse service to anyone at its sole discretion.
Customers agree to:
Customers remain responsible for verifying whether the selected worker meets their own expectations.
Workers agree to:
Workers must not submit fake documents, stolen photographs, false experience, or impersonate another individual.
Worker approval means only that submitted information has been reviewed according to the Platform's internal process.
Verification does not guarantee:
Customers remain responsible for making their own hiring decisions.
FSD Home Services does not determine service prices.
Customers and workers negotiate and agree pricing directly.
The Platform is not responsible for:
Workers agree to pay FSD Home Services a platform commission equal to 10% of the final agreed job value for every successfully completed job received through the Platform.
The commission becomes payable immediately after job completion regardless of whether payment was made by:
Failure to pay platform commission may result in account suspension or permanent removal.
FSD Home Services does not currently process online payments.
Payments are made directly between customers and workers.
The Platform is not responsible for:
Customers and workers may cancel jobs before work begins.
Repeated cancellations, abuse, fake bookings, or misuse of the Platform may result in account suspension.
Workers are solely responsible for any damage they cause while performing services.
Customers remain responsible for protecting valuable belongings before work begins.
FSD Home Services accepts no responsibility for:
Customers must provide a reasonably safe working environment.
Workers must refuse unsafe work.
FSD Home Services is not responsible for:
FSD Home Services does not tolerate fraud or illegal activity.
Users must not:
The Platform may immediately suspend or permanently remove accounts involved in suspected misconduct.
Where legally required, FSD Home Services may cooperate with law enforcement authorities.
Users may not use the Platform to:
Certain services may legally require certifications or licenses.
Workers remain solely responsible for obtaining and maintaining all required licenses and permissions.
FSD Home Services does not guarantee that any worker holds licenses unless expressly stated.
Workers are solely responsible for:
FSD Home Services does not provide tax advice.
Users retain ownership of photographs and information they upload.
By uploading content, users grant FSD Home Services permission to store, display, and use such content for operating and promoting the Platform.
Users confirm that uploaded content does not violate any third-party rights.
Personal information is handled in accordance with the Privacy Policy.
Information such as names, phone numbers, profile photographs, work photographs, service areas, and identification documents may be collected to operate the Platform.
FSD Home Services may suspend, restrict, or permanently remove any account without prior notice where it reasonably believes a user has:
Platform decisions regarding account moderation are final.
The Platform may introduce customers and workers who later communicate directly.
However, workers remain responsible for paying the applicable platform commission for jobs obtained through FSD Home Services.
Attempts to intentionally avoid platform commission may result in permanent account removal.
FSD Home Services may review complaints and request information from both parties.
However, the Platform is not obligated to resolve disputes.
Customers and workers remain responsible for resolving disagreements regarding:
The Platform is provided on an "as is" and "as available" basis.
FSD Home Services makes no warranties regarding:
To the maximum extent permitted by applicable law, FSD Home Services, its owners, administrators, affiliates, employees, and representatives shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to:
Users acknowledge that all physical services are performed solely by independent workers and not by FSD Home Services.
Users agree to defend, indemnify, and hold harmless FSD Home Services, its owners, employees, affiliates, and representatives from any claims, damages, liabilities, losses, legal costs, or expenses arising from:
FSD Home Services shall not be liable for delays or failures resulting from events beyond its reasonable control, including natural disasters, floods, earthquakes, government actions, internet outages, power failures, strikes, civil unrest, epidemics, or similar events.
FSD Home Services may update these Terms at any time.
Updated Terms become effective upon publication on the Platform.
Continued use of the Platform constitutes acceptance of the revised Terms.
These Terms shall be governed by the laws of the Islamic Republic of Pakistan.
Any disputes relating to these Terms shall be subject to the competent courts of Faisalabad, Pakistan, unless otherwise required by applicable law.
For questions regarding these Terms, please contact:
FSD Home Services
WhatsApp / Phone: 03099018308
Email: fsdhomeservices.pk@gmail.com
